Refund policy

All refund requests must be submitted using our Refund Request Form with supporting documents if applicable. Please click here to submit your Refund Request Form

Please ensure you have read and understand our refund policy.  If:

• Your Study Permit is denied: You will receive a full refund (less a $250 administration fee), if your Study Permit application is denied by Citizenship and Immigration Canada. A copy of the rejection letter must be submitted with the refund request.
• Your immigration status changes: You will receive a full refund (less a $250 administration fee) if parent’s immigration status changes and meets the eligible criteria. Proof must be presented to Kingsland Centre (7430 – 5 Street S.W, telephone: 403-777-7373) prior to the last business day of September of the current school year. After that date, no refund will be granted under any circumstances.
• You cannot attend for other reasons: You will receive two-thirds (2/3) refund of the tuition if you withdraw prior to the commencement of classes as per the Duration of Study (program) dates on the letter of acceptance. 
• You withdraw or are expelled from the Calgary Board of Education: Once classes have begun, no refund will be given.
• Late arrivals: When a student arrives late, there will be no refund for the time period missed.